The Cotton On Group takes seriously its responsibility to supply safe goods to customers.
We are committed to complying with all relevant laws, regulations, standards and codes and abide by the mandatory regulations concerning product safety and labelling as stipulated by each of our markets around the globe.
Internally, we educate our people and suppliers on the importance of ensuring compliance and have clearly defined processes in place to adhere to the individual requirements set out by each region.
We are always looking at how we can improve our approach to product safety and compliance and continually adapt our processes to reflect any regulatory changes.
The Cotton On Group understands the responsibility to create products in line with the values and expectations of both our customers and the communities in which we operate.
We educate our people on the importance of using language and slogans that are considerate of each of our global markets and have processes in place that act as a checkpoint to determine product suitability.
This also extends to the way in which we promote our products across the globe and we are committed to delivering campaigns that are both honest and appropriate in each of our customer markets.
The Cotton On Group has robust internal processes in place to address issues if and when they arise. We continually evaluate our approach and are always looking at ways to amend and improve our procedures.
The Cotton On Group has a large team of talented designers across its brands who deliver fun, fashionable products independently created for our customers.
Our designers draw inspiration from around the globe to ensure our ranges are up to the minute and reflective of market trends.
We closely govern our design processes with a strong focus on training and educating our people on respecting boundaries of inspiration. We set clear expectations on how our products should be designed and created.
The Cotton On Group has a zero tolerance approach to the flagrant copying of designs and has procedures in place to manage complaints and address any issues as they arise.