FEATURED

Cotton On Group wins retailer awards

The Cotton On Group has been recognised for its continued efforts across customer experience and ethical retailing, winning two categories in the recent Inside Retail 2017 Retailer Awards: the ‘Corporate Social Responsibility Initiative of the Year Award’ and ‘Customer Excellence Team Initiative of the Year Award’.

Now in its second year, the 2017 Retailer Awards presented by Dashing showcase the very best of Australian retail. Judged by an industry panel under strict criteria, the awards are held in high regard and backed by Australian retail media outlet, Inside Retail.

The awards recognise the Cotton On Group’s philanthropic achievements through the Cotton On Foundation’s global projects, as well as its work in the ethical space through its sustainable cotton programs and supply chain initiatives. They are also testament to the company’s focus on engaging and educating its customer service team in order to positively impact customer satisfaction, as well as the methods used to evaluate this satisfaction and how it is employed to drive product and service improvements.

Alongside the Retailer Awards win, the Cotton On Group was proud to be a finalist in the Retailer of the Year award – presented at the recent World Retail Congress in Dubai. This award recognises companies that demonstrate world-class operations across all areas of the business. The Group was one of six finalists that also included Action, Amazon, Inditex, Walmart and Zalando with Amazon taking out the award.

Cotton On Group CFO Michael Hardwick presented at this event; read more here

1 - Unnamed

 
 

All News

Cotton On Group hits 4% more sustainable cotton

Featured

In 2016, the Cotton On Group set itself the bold goal to use 30% more sustainable cotton in its products by 2019. There are smaller milestones in place to help reach this and the first target – to use 4% Better Cotton Initiative (BCI) cotton in FY17 – has recently been exceeded by 0.3%. 

The 2016 Cotton On Foundation Field Report has been released

Featured

In 2016, through the incredible support of our people and customers around the world, the Cotton On Foundation created an additional 1,500 educational places for communities in Southern Uganda. 

Connect 2017: Cotton On Group’s Supplier Engagement Conference

Featured

Tuesday, May 22nd saw the Cotton On Group hold its ‘Connect 2017’ event, an annual engagement conference bringing together over 200 of the company’s suppliers, in Shanghai, China.