GRIEVANCE MECHANISM

As a family run business, the Cotton On Group believes that all team members including factory workers have the right to have their voices heard.

Under our Ethical Sourcing Program, the Group encourages its suppliers to engage their workers through proactive two-way communication, which protects their rights and enhances their wellbeing.

In doing so, the Group partners with its suppliers to ensure that each and every worker has access to a confidential grievance mechanism, which has been established under the United Nations Guiding Principles on Business and Human Rights.

As part of this mechanism, workers have access to a confidential hotline which is accessible 24 hours a day, 7 days a week and allows them the opportunity to express themselves without fear of retaliation.

LIVING WAGES JOURNEY >